Last Updated: January 2, 2026

Introduction

SHIFT Your Journey Mental Health Counseling, PLLC (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This page explains both our Privacy Policy and Terms of Service.

By using our website or services, you agree to the practices and terms outlined below.

Information We Collect

We may collect personal information when you interact with our website, submit a form, book an appointment, or communicate with us, including:

• Name
• Email address
• Phone number
• Appointment or inquiry details
• Website usage data (such as cookies and analytics)

How We Use Your Information

We use the information you provide to:

• Respond to inquiries
• Schedule and manage appointments
• Provide services and customer support
• Send appointment confirmations and reminders
• Communicate service-related updates

SMS Communications

If you provide your phone number, you consent to receive SMS messages from SHIFT Your Journey Mental Health Counseling, PLLC related to your inquiry, appointments, and services you have requested.

Message frequency varies based on interaction.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For help, reply HELP or contact us using the information below.

We do not sell, rent, or share your mobile phone number with third parties for marketing purposes.

Communications Consent

By submitting your contact information through our website, forms, or scheduling tools, you consent to receive communications from us via email and SMS related to your inquiry and care coordination. Consent to receive messages is not a condition of purchase or services.

Data Protection

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, misuse, or disclosure.

Third-Party Services

We may use trusted third-party tools for website hosting, scheduling, analytics, and communications. These providers only receive information necessary to perform their services and are required to maintain confidentiality.

User Responsibilities

You agree to provide accurate information and to use our website and services for lawful purposes only.

Limitation of Liability

SHIFT Your Journey Mental Health Counseling, PLLC is not responsible for any indirect, incidental, or consequential damages resulting from the use of this website or services.

Modifications to This Policy

We reserve the right to update this Privacy Policy and Terms of Service at any time. Updates will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of any changes.

Governing Law

This policy and these terms are governed by the laws of the State of New York.

Contact Information

SHIFT Your Journey Mental Health Counseling, PLLC
75 S. Broadway, 4th Floor
White Plains, NY 10601

Phone: 914-221-3200
Email: [email protected]
Website: www.shiftyourjourney.com